By Christie Page

Cst. Leimer of the Calgary Police Service, Traffic Section wants residents to know about the Traffic Service Request System (TSR). The TSR is a key tool to help Calgary Police Service monitor and track traffic safety issues.

The Residential Traffic Safety Unit (RTSU) has four sworn Calgary Police Officers and four Photo Radar Operators that work strictly days M-F. Each week they work on a quadrant of the city and at the beginning of that week they review all the Traffic Service Requests (TSR)’s that have been submitted. They review the TSR’s and pick the ones that mostly affect the residential areas that is, playground zones etc. The ones that appear to be on the major roadways and outside the M-F schedule will be passed onto the District Offices and the Traffic Response Unit (TRU) teams.

Anyone can use the TSR program and if the complainant is unable to access it, a 3rd party is welcome to complete it but should include the original persons contact information so that officers can reach out for further details. Each TSR is provided a unique number for tracking. The officer will include dates and times in which they contacted the complainant, enforcement duration and stats. This tracking can be used to direct members of the Districts and TRU teams when best to conduct enforcement and/or for the City to see if additional/changes of signage, roadway engineering, or traffic calming measures is needed.

You can submit a TSR by going to : https://www.calgary.ca/cps/traffic/traffic-service-requests.html